1. Introduction

Welcome to Skill to Will, a website and platform offering FMCG sales training, mentoring, consultancy, and online courses under SR Capability Solutions Pvt. Ltd. This Privacy Policy outlines how we collect, use, share, and protect your personal information across our website, online courses, and related services.

2. Information We Collect

2.1. Personal Information You Provide

• Account & Contact Info: Name, email, phone number, company details when you register for courses, newsletters, or contact us.
• Course Participation: Enrollment data, submitted assignments, feedback, and training progress when you use our online learning platform.
• Communications: Any messages, requests, or feedback you share with us.

2.2. Automatically Collected Information

• Device & Technical Data: IP address, device type, browser, pages visited, access times, and usage patterns via logging and analytics.

2.3. Location Information

• For our mobile app (as listed on Google Play), your general location may be collected if permitted—data is encrypted in transit and not shared with third parties.

3. How We Use Your Information

We may use your data to:

• Deliver and personalize services—training sessions, mentoring, course access.
• Communicate updates, respond to inquiries, and provide support.
• Improve our website and content via analytics.
• Send marketing materials (with your permission where required).
• Comply with legal obligations and enforce our terms of use.

4. Data Sharing and Disclosure

We do not sell or share your data with third parties. You may choose to share information with third-party platforms (e.g., payment gateways), and we will disclose your data only as necessary for compliance with laws or protection of our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, collect technical data, and aid with analytics. You may adjust your browser settings to manage cookies.

6. Security

Your data is protected with appropriate security measures—including encryption in transit—and access is limited to authorized personnel.

7. Retention of Data

We retain your information only as long as needed to provide services, meet legal obligations, or as outlined in this policy.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data.
• Correction or deletion of inaccurate data.
• Restricting or objecting to processing.
• Withdrawing consent (where applicable).

Please contact us for any such requests.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors—if you believe we have, please contact us and we'll remove it.

10. Third-Party Links

We may link to external sites (like Amazon for the FMCG Sales Toolkit or our YouTube channel). We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this privacy policy occasionally. Substantial changes will be highlighted on our website.

12. Contact Us

If you have questions or wish to exercise your rights, contact us at:

• Email: sandeep@skilltowill.com
• Phone: +91 98189 01783
• Address: A4/901, Tulip White Apartment, Badshahpur, Sector-69, Gurugram, Haryana 122101, India

By registering for our webinar, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1. Effective Date

This Refund Policy is effective as of August 21, 2025, and applies to all purchases made through the SkillToWill website, online courses, trainings, mentoring, and consulting services.

2. No-Refund Policy

All sales are final. Due to the nature of our services (e.g., digital content, online or in-person training, mentoring, consulting), we do not offer refunds, under any circumstances.

3. What You Are Paying For

Our pricing covers:

• Access to digital courses and materials
• Participation in live or recorded training sessions
• Ongoing mentoring support
• Consultation services tailored to your business or career needs

4. Why We Don't Offer Refunds

• Immediate Delivery: Once access to content or services is granted, the material cannot be returned or revoked.
• Resource Allocation: Significant planning, customization, and allocation of expert time and resources go into preparing each program.
• Value Realized: We strive to ensure all users receive value from our programs; expecting partial value with a full refund is not feasible.

5. Quality Assurance & Support

Although refunds are not available, your satisfaction is a priority. We offer:

• Pre-purchase assistance: Feel free to reach out if you'd like to understand a course or service before enrolling.
• Post-enrollment support: You can contact our team if you face any technical issues or difficulties accessing content—our team will assist you promptly.

6. Exceptions

Refund requests due to technical issues (e.g., inability to access courses or content) will be reviewed on a case-by-case basis. We cannot guarantee a refund but will do our best to resolve the issue fairly—such requests must be submitted within 7 calendar days of purchase, with clear evidence of the issue.

7. How to Reach Us

For any questions, assistance, or clarification either before or after purchase, please contact us at:

• Email: sandeep@skilltowill.com
• Phone: +91 98189 01783
• Address: A4/901, Tulip White Apartment, Badshahpur, Sector-69, Gurugram, Haryana 122101, India

8. Changes to This Policy

SkillToWill reserves the right to modify this Refund Policy at any time. Any changes will take effect immediately upon posting, with the "Effective Date" updated accordingly. Your continued use of our services after changes implies your acceptance of the new terms.

By registering for our webinar, you acknowledge that you have read, understood, and agree to this Refund Policy.

Effective Date: August 21, 2025

Welcome to Skill to Will, operated under SR Capability Solutions Pvt. Ltd. By accessing or using our website, courses, webinars, mentoring sessions, or any other services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By registering for, accessing, or using our courses, training programs, consulting, or mentoring services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund Policy.

2. Eligibility

• You must be at least 18 years of age to enroll in our programs.
• If you are under 18, you may participate only with parental or guardian consent.
• By using our services, you confirm that the information provided during registration is accurate and complete.

3. Use of Services

• Access to digital content, training sessions, webinars, and mentoring is provided for personal and professional learning purposes only.
• You agree not to copy, distribute, resell, or misuse the content without prior written permission from Skill to Will.
• Any attempt to breach security, share unauthorized access, or misuse resources will result in suspension or termination of your account.

4. Payments & Fees

• All payments must be made in full before accessing the services.
• Prices are subject to change without prior notice.
• Once payment is made, it will be governed by our Refund Policy (all sales are final except under specified exceptions).

5. Intellectual Property

• All course content, materials, branding, logos, and digital assets belong to Skill to Will / SR Capability Solutions Pvt. Ltd.
• You are granted a limited, non-transferable license to access the content for personal learning.
• Unauthorized reproduction, sharing, or commercial use is strictly prohibited.

6. Limitation of Liability

• While we strive to provide accurate, valuable, and practical learning, Skill to Will does not guarantee specific career outcomes, job offers, or salary levels.
• We are not responsible for technical issues, third-party platform errors, or delays beyond our control.

7. Termination of Services

Skill to Will reserves the right to suspend or terminate your access without refund if:

• You breach these Terms & Conditions.
• Misuse of platform, abusive behavior, or fraudulent activity is identified.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.

9. Contact Us

• Email: sandeep@skilltowill.com
• Address: A4/901, Tulip White Apartment, Badshahpur, Sector-69, Gurugram, Haryana 122101, India
• Phone: +91 9818901783